Remotely locating corporate-owned Android Enterprise devices

This week is all about remotely locating corporate-owned Android Enterprise devices. More specifically, about the configurations that are related to remotely locating those devices. With one of the latest service updates of Microsoft Intune (2401) a new configuration was introduced to specifically block the location on corporate-owned Android Enterprise devices. That configuration, however, has a direct impact on the ability to locate those devices. Besides that, the availability of remotely locating the device depends on the Android Enterprise deployment method. So, multiple reasons why the ability of remotely locating devices could be unavailable. This post will focus on the available settings related to the location of Android Enterprise devices, followed with the steps to configure those settings. This post will end with the user experience. …

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Getting started with Remote Help for Android

This week is back to the Android platform. More specifically, Remote Help for Android. Remote Help on itself is nothing new, as it was already introduced a while ago for Windows devices, but it is new for Android devices. Starting with the latest service release of Microsoft Intune (service release 2308), Microsoft introduced support for Remote Help on Android devices. More specifically, support for Remote Help on Android Enterprise dedicated devices. And even more specifically, only Samsung and Zebra devices. That enables IT administrators to provide remote support to users on Android Enterprise dedicated devices, by simply starting a screen sharing session or asking for full control. This post will start with a short introduction, followed with the steps to get Remote Help working for …

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Welcome to the still growing Android device management jungle: A summary

The second short post of this week is another extension of one of my sessions at the Workplace Ninja Summit 2022. At the summit I did my second session about Welcome to the still growing Android device management jungle. During that session I shared information around the still growing device management options for Android devices, pointers that can help with making the right decisions and information around the different configuration options. This post will provide a quick summary of that session by going through the different management options, providing important differences and summarizing the main configuration capabilities. The slides (PDF) of that session are available for download here. Android (device) management options When looking at the Android (device) management options, there are many options. And the number …

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Android Enterprise corporate-owned dedicated devices and Azure AD shared device mode

This week is all around the Android Enterprise corporate-owned dedicated devices deployment scenario. That deployment scenario is designed to address the typical kiosk-type devices, which are often referred to as the corporate-owned, single-use (COSU) use case. This week is specifically focused on enrolling those devices in to Azure AD shared device mode. That mode will provide users with a single sign-on and single sign-out experience across all of the participating apps on the device. In other words, users will be able to sign in to the device and will automatically be signed in to any participating apps. That enables an organization to provide a little personalized experience across dedicated devices that are shared between multiple users. In this post I’ll have a look at the …

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Android Enterprise and Microsoft Intune

This week is all about the device management jungle of Android Enterprise. I should have discussed this subject a long time ago, but better late than never. Especially when I’m still seeing many question marks when discussing Android Enterprise. With the release of Android 10.0 coming to the different existing Android devices now, the purpose of this post is to create an overview of the different enterprise deployment scenarios of Android Enterprise, including the Microsoft Intune specific additions, and the different related enrollment methods. Everything focussed on providing a good starting point for managing Android devices. The main trigger is the nearing end of Android device administrator with the release of Android 10.0. Earlier I provided the steps for simplifying the migration of Android device …

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