Conditional access and legacy authentication

This week is still all about conditional access. More specifically, the recently introduced feature to create conditions based on the use of legacy authentication (including older Office versions), which is currently still in preview. By now, I’ve done my fair share of posts regarding blocking legacy authentication (see for example here and here), but now it’s literally getting super easy. And no need for AD FS anymore. This helps with easily closing another backdoor, as previously legacy authentication simply bypassed any conditional access policy. In this post I’ll walk through the required configurations followed by the end-user experience.


Before going through the configuration let’s start with a quick reminder about legacy authentication. Very simplistically said, legacy authentication is basic authentication that uses a single authentication factor in the form of a username and password and cannot force a second authentication factor (think about protocols like, POP3, IMAP, SMTP, MAPI and EWS and apps like, Office 2010). As I have no need for legacy authentication in my environment, I will block all legacy authentication to my apps. The following seven steps walk through the simple configuration to create a conditional access policy that blocks the access to all cloud apps for all users when using legacy clients.

1 Open the Azure portal and navigate to Intune > Conditional access > Policies or to Azure Active Directory > Conditional access > Policies;
2 On the Policies blade, click New policy to open the New blade;
3 AAD_CA_UsersAndGroups02On the New blade, select the Users and groups assignment to open the Users and groups blade. On the Users and groups blade, select All users and click Done;
4 AAD_CA_CloudApps02On the New blade, select the Cloud apps assignment to open the Cloud apps blade. On the Cloud apps blade, select All cloud apps and click Done;
5 AAD_CA_ClientApps02On the New blade, select the Conditions assignment to open the Conditions blade. On the Conditions blade, select Client apps (preview) to open the Client apps (preview) blade. On the Client apps (preview) blade, click Yes with Configure, select Mobile apps and desktop clients > Other clients and click Done and Done;

AAD_CA_Grant02On the New blade, select the Grant access control to open the Grant blade. On the Grant blade, select Block access and click Select.

Note: Make sure that there are no apps within the environment that still need basic authentication, as this configuration will block all of it.

7 Open the New blade, select On with Enable policy and click Create;

Note: It can take up to 24 hours for the policy to take effect.

End-user experience

One of the best use cases is an old Office version. Office 2010 and the default configuration of Office 2013, both use basic authentication. Office 2016 and later use modern authentication by default. Due to the way basic authentication works the end-user experience is not pretty and will not be pretty. Below is an example of the end-user experience when using Outlook 2010 for connection to Exchange Online. As mentioned, it’s effective and not pretty.


More information

For more information about conditional access and device state, please refer to this article about Conditions in Azure Active Directory conditional access | Client apps.

10 thoughts on “Conditional access and legacy authentication”

  1. Hi

    I just tried to create the CA as you instructed. It’s just that if I choose All Users and All Cloud Apps and set Access Control to Block, I get error message

    “Policy configuration not supported. Review the assignments and controls.”

    Error message is a link to AAD documentation

    which says that one should avoid All User, All Cloud Apps with Block. It seems that CA doesn’t even accept that kind of CA.

  2. So what happens if we want modern auth enabled with CA for EXO where 80% users are on o2016 but remaining 20% are still on outlook 2010?

  3. Same, the policy doesnt seem to be support anymore.
    Error: “Policy configuration not supported. Review the assignments and controls.”

  4. Hi Peter,

    I have a CA policy to block any connection that comes from public Internet (for some accounts), so I only configured the Location blade to all locations except our trusted IPs and I’m “blocking” for All Cloud apps. One account that has this CA policy applied was accessed from internet using legacy protocols. Should I create an additional policy to block specifically “others clients”? is this an expected behavior?

  5. Hi Peter,

    Thanks for your replied. I just realized that in the “Client apps” blade, if it is not configured, there is a message that says “This policy only applies to browser and modern authentication apps. To apply the policy to all client apps, enable the client app condition and select all the client apps.” So, I configured it for all client apps and I’m testing it out. I’m testing SMTP and ActiveSync protocols.

    Jean Carlos


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