Using Conditional Access for Remote Help

This week is a short post about a small nice addition to Remote Help. That small nice addition, however, can be an important piece towards the solid zero trust implementation within the organization. That addition is the ability to use Conditional Access specifically for Remote Help. That doesn’t mean, however, that Conditional Access was not applicable towards Remote Help before. When assigning a Conditional Access to all cloud apps that would (and will always) also include Remote Help. The main change is that it’s now possible to create a service principal for the Remote Assistance Service that can be used as a cloud app in the assignment of a Conditional Access policy. That enables organizations to create a custom Conditional Access policy specifically for Remote …

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