Customizing the Microsoft Intune Company Portal app and website

This week is all about customizing the Microsoft Intune Company Portal app and website. The main trigger for this subject are the recently introduced additional customization options. Besides configuring default branding and support information, the list of actual specific customization configurations is growing and providing more and more options for an organization specific look-and-feel. That includes the option for creating multiple different customization policies. In this post I’ll go through the different customization options and policies. I’ll end this post by having a quick look at the end-user experience.

Company Portal app and website customization options

Now let’s have a look at the Company Portal app and website customization options. To do that, I want to walk through the different customization options and explain the usage. Let’s start with the following steps for editting or creating a customization policy.

  1. Open the Microsoft Endpoint Manager admin center portal and navigate to Tenant administration > Customization to open the Tenant admin | Customization page
  2. On the Tenant admin | Customization page, click Edit to edit the Default Policy or click Create to create a new custom policy

Editting the Default Policy will provide the administrator with all the available settings as I’m going through below, while creating a new customization policy will provide the administrator with the Create customization policy wizard that doesn’t contain the Hide features section mentioned below. Either way, the customization options are divided into three categories: 1) Branding customization, 2) Support information customization and 3) Configuration customization.

Branding customization

The first category contains the Branding customization, which enables the administrator to configure customizations related to the branding that is shown to the user via the Company Portal app and website. Below, in Figure 1, is an overview of the Branding customization options and a short explanation of those customization options is described below that figure.

  • Organization name: The organization name field is used for configuring the name of the organization and is limited to 40 characters. The organization name can be displayed in the Company Portal app and website.
  • Color: The color selection is used for configuring a Standard color, which provides the selection of five standard colors, or a Custom color, which provides the option to configure a custom color code.
  • Theme color: The the color field changes based on the initial color selection. The configured theme color is shown in the Company Portal app and website. This can be any color and the text color is automatically adjusted to the selected color.
  • Show in header: The show in header selection is used for configuring the header of the Company Portal app and webiste. The options are self-explaining: the Organization logo and name, the Organization logo only, or the Organization name only.
  • Upload logo: The upload logo field comes in different variations (not shown in Figure 1) and is used to upload a custom logo. That logo can be displayed displayed in the Company Portal app and website.

Support information customization

The second category contains the Support information customization, which enables the administrator to configure customizations related to the support information that is shown to the user via the Company Portal app and website. The information will be displayed on the contact pages in the end-user experience. Below, in Figure 2, is an overview of the Support information customization options and a short explanation of those customization options is described below that figure.

  • Contact name: The contact name field is used for configuring the name of the support contact for users in the Company Portal app and website. The name is limited to 40 characters.
  • Phone number: The phone number field is used for configuring the number of the support contact for users in the Company Portal app and website. The number is limited to 20 characters.
  • Email address: The email address field is used for configuring the email of the support contact for users in the Company Portal app and website. The address is limited to 40 characters.
  • Website name: The website name field is used for configuring the friendly name of the support website in the Company Portal app and website. The name is limited to 40 characters.
  • Website URL: The website URL field is used for configuring the URL of the support website in the Company Portal app and website. The URL is limited to 150 characters.
  • Additional information: The additional information field is used for providing additional support-related information for the users in the Company Portal app and website. The information is limited to 120 characters.

Configuration customization

The third category contains the Configuration customization, which enables the administrator to configure multiple customizations related to the available configuration options via the Company Portal app and website. The Configuration customization options actually change the options and the behavior provided to the user and are divided into five sections: 1) the Enrollment section, 2) the Privacy section, 3) the Device ownership notification section, 4) the App Sources section and 5) the Hide features section.

Enrollment section

The first section contains the Enrollment customization options, which enables the administrator to configure customizations related to the enrollment experience that will be provided to the user via the Company Portal app. Below, in Figure 3, is an overview of the Enrollment customization options and a short explanation of those customization options is described below that figure.

  • Device enrollment: The device enrollment selection is used for specifying if and how users should be prompted in the Company Portal app to enroll their iOS/iPadOS and Android devices. The options are: Available, with prompts, which will prompt the user to enroll the device; Available, no prompts, which will provide the option to enroll the device but will not prompt the user and Unavailable, which will not enable the user to enroll the device.

Privacy section

The second section contains the Privacy customization options, which enables the administrator to configure customizations related to the privacy statement and messages that will be shown to the user via the Company Portal app. Below, in Figure 4, is an overview of the Privacy customization options and a short explanation of those customization options is described below that figure.

  • Privacy statement URL: The privacy statement URL field is used for configuring the URL that links to the privacy statement of the organization in the Company Portal app and website. This URL is limited to 79 characters.
  • Privacy message in Company Portal for iOS/iPadOS: The privacy message selection is used for configuring the privacy message that is shown in the Company Portal app on iOS/iPadOS devices. That can be used to inform the user about what the organization can and cannot see on the device of the user. The options are to use the Default or a Custom message and when using a custom message that message is limited to 520 characters.

Device ownership notification section

The third section contains the Device ownership notification customization options, which enables the administrator to configure customizations related to the push notifications about the device ownership changes that will be automatically sent to the user via the Company Portal app. Below, in Figure 5, is an overview of the Device ownership notification customization options and a short explanation of those customization options is described below that figure.

  • Send a push notification to users when their device ownership type changes from personal to corporate (Android and iOS/iPadOS only): The send push notification selection is used to select whether a push notification should be send to the Company Portal app on Android and iOS/iPadOS devices after changing the device ownership from personal to corporate. The options are Yes or No.

App Sources section

The fourth section contains the App Sources customization options, which enables the administrator to configure customizations related to the additional app sources that will be shown in the Company Portal app and website (currently website only). Below, in Figure 6, is an overview of the App Sources customization options and a short explanation of those customization options is described below that figure.

  • Azure AD Enterprise Applications: The Azure AD enterprise applications selection is used to select whether Azure AD enterprise applications should be shown in the Company Portal app and website (currently website only). The options are Hide and Show.
  • Office Online Applications: The Office online applications selection is used to select whether Office online applications should be shown in the Company Portal app and website (currently website online). The options are Hide and Show.

Hide features section

The fifith section contains the Hide features customization options, which enables the administrator to configure customizations related to the available self-service actions on devices that users can perform via the Company Portal app and website. Below, in Figure 7, is an overview of the Hide features customization options and a short explanation of those customization options is described below that figure.

  • Hide remove button on corporate Windows devices: The hide remove button checkbox is used to select whether the remove button is hidden in the Company Portal app and website for corporate Windows devices.
  • Hide reset button on corporate Windows devices: The hide reset button checkbox is used to select whether the reset button is hidden in the Company Portal app and website for corporate Windows devices.
  • Hide remove button on corporate iOS/iPadOS devices: The hide remove button checkbox is used to select whether the remove button is hidden in the Company Portal app and website for corporate iOS/iPadOS devices.
  • Hide reset button on corporate iOS/iPadOS devices: The hide reset button checkbox is used to select whether the reset button is hidden in the Company Portal app and website for corporate iOS/iPadOS devices.

Company Portal app and website experience

Now let’s end this post by having a look at the end-user experience. I’m not going to show all the branding, support information and configuration customizations, but just a few that really standout. Below, in Figure 8, is a side-by-side of the Company Portal website on the left and the Company Portal app on the right. Both show the same look-and-feel. A few detail that can be spotted are:

  • The branding theme color
  • The branding header of organization logo and name
  • The configuration app sources of Office online apps
  • The configuration hide features of Windows devices

More information

For more information about configuring the Microsoft Intune Company Portal app and website, refer to this article about customizing the Intune Company Portal apps, Company Portal website, and Intune app