Configure email profile for the Outlook app

This week is all about configuring an email profile for the Outlook app. Actually preconfiguring an email profile for the users, making sure that the users only need to provide their password. Depending on the exact infrastructure, this can save a lot of (adaption) work in providing guidelines to the users. Some even want to look at this for preconfiguring an email profile for Exchange Online. I’m not that sure about that specific use case. Having said that, I do use that configuration as an example configuration. Simply because I’ve got that available in my lab. In this post I’ll show the available keys for configuring an email profile and I’ll show the configuration steps. I’ll end this post by showing the end-user experience, which …

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The conditional access flow of the Outlook app for iOS and Android

This week something completely different, this week I’ll be looking at the conditional access flow of the Outlook app for iOS and Android. By that I don’t mean that I’ll be looking at the high-level decision flow, which is available on TechNet, but more from a component perspective. It will be more of a what-happens-when-and-where flow. Before I’ll start with the what-happens-when-and-where flow, I think it’s important to first provide a bit of information about Active Directory Authentication Library (ADAL)-based authentication, the Open Authentication (OAuth) protocol and the Outlook Cloud Service in combination with Office 365. These components make the what-happens-when-and-where flow. ADAL-based authentication The Outlook app for iOS and Android uses ADAL-based authentication to access Office 365. ADAL-based authentication enables the Outlook app for iOS …

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Multi-identity in the managed Outlook app – Part 2

This blog post will show the behavior of the multi identities in the Microsoft Outlook app, as described in my posts about multi-identity in the managed Outlook app – part 1 and the Microsoft Intune Managed Browser. I’ve made four small movies that will show the behavior of the Microsoft Outlook app. A general note with these movies is that they’ll start to blink and act all funny at the moments that a managed app is opened, or a when a PIN is required. Part I – Install and configure the Microsoft Outlook app In this first part I’ll show how the Microsoft Outlook app behaves during the installation and initial configuration. During this movie I’ll go through the following actions: Open the Company Portal …

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Multi-identity in the managed Outlook app – Part 1

This blog post can be seen as a follow up about a previous post about the email profile behavior after retiring a mobile device. During that post I showed the behavior of email profiles in the native mail app and the Outlook app after retiring the mobile device. In this post I’ll dive deeper into the Outlook app. More specifically, the behavior of the managed Outlook app and multi-identities. To be complete, I’ll divide this blog post in two parts. This first part will describe the assumptions, the configuration and the behavior and the second part will show the behavior in a real example. Assumptions During this blog post I’ve done four important assumption, about the used environment, that might impact the test results. When …

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